A Letter to Our Customers: Temporary Hours Change During Covid-19 Outbreak

Dear Oswald’s Community,

As Naperville’s longest serving pharmacy, we understand the critical importance of our offerings and times like these underscore what an essential part of the community a pharmacy is. I am writing this letter to emphasize our responsibility and commitment to keep our doors open for customers in need of their prescription drugs and over the counter medications. 

With that being said, we will be reducing our hours and are pleading with our customers to only come into the store if it is vital to your health and/or the health of your family. For the safety of our customers and our staff, we strongly recommend our customers to take us up on the option for deliveries and curbside pickups.

Our Temporary Hours – EFFECTIVE 3/19

Monday – Friday: 9:00am-5:00pm

Saturday and Sunday: 9:00am-3:00pm

We are happy to do the shopping for our customers and bring it out to your car or deliver it to your home. Prescription delivery to our Naperville customers, as always, is free of charge. Non prescription delivery is available for $10, or $5 if you’re a current prescription customer. All deliveries must be prepaid and will be delivered to your front door. Our goal is 100% contactless deliveries.

I thank you all for your unwavering support and I am wishing everyone good health and safety during these coming weeks and months. We are stronger when we all work together as a community. Together, I hope that we can diminish the impact that COVID-19 will have on the health of our community.


Bill Anderson

Owner, Oswald’s Pharmacy

Written by Bill Anderson

Bill is the current owner of Oswald's Pharmacy. A 5th generation member of the Wickel-Oswald-Kester-Anderson family, Bill became general manager in 1979 and bought the business from his father in 1991. In 2004 Bill orchestrated Oswald's move from Downtown Naperville to Naperville Plaza. Bill graduated from Knox College in 1978 with a BA in Art, minoring in History. A graduate of Naperville Central High School in 1974, Bill is a lifelong Naperville resident. Over the years Bill has served as a current member and past president of the Naperville Rotary Club, current member and past chairman of the Downtown Naperville Alliance, and as former Naperville Riverwalk commissioner. Bill lives in Naperville with his wife, just a few blocks away from their grandchildren (the 7th Oswald's generation!).