Coronavirus Update

A Message From Alex About Coronavirus

A photo of Alex Anderson, general manager of Oswald's Pharmacy.
Oswald’s Pharmacy Manager Alex Anderson

I’m sure you’ve been reading non-stop about everything COVID-19. Apologies for adding to the noise, but I’d like to keep you up to date on what Oswald’s is doing to keep you, our staff, and our community safe.

As a healthcare provider, we take our responsibility as a pharmacy and medical equipment provider very seriously. We intend to make sure the essential services we provide remain accessible. We’re well prepared to continue serving your prescription and over the counter needs with the same quality of care and compassion my family has offered to Naperville for the past 6 generations.

Don’t forget, we offer free local delivery to our prescription customers. This may be important for any of our customers who are immunocompromised at this time. We’re also extending this offer to our non-prescription customers for a small fee. More details will be provided on the back of this issue. I truly appreciate your support and hope you and your family stay safe and healthy during these troubling times. Please don’t hesitate to reach out to our pharmacy staff with any additional questions or concerns at 630-355-2500. Thank you!

We are still delivering prescriptions and more to our Naperville customers. Click here to read about our delivery policies and how we can help you stay healthy.

CDC Coronavirus Guidelines for our Team and You

A photo of Hannah, pharmacist at Oswald's Pharmacy
Oswald’s Pharmacist Hannah, PharmD

Our team members are currently following the CDC Guidelines to prevent Illness. Any Oswald’s Pharmacy team member who is sick must stay home. COVID-19 is thought to spread person-to-person, so these steps can help prevent everyone from getting sick, not just our team members.

Steps to Protect Yourself from COVID-19

  • Clean your hands often. Wash your hands with soap and water for at least 20 seconds after you have been in a public place or after sneezing, blowing your nose, or coughing. Remember to clean under your nails! Hand sanitizers with at least 60% alcohol can be used if soap and water are not available. Some hand sanitizers have only antibacterial ingredients, and these will be ineffective against COVID-19, as it is a virus and not bacteria.
  • Avoid touching your eyes, nose, and mouth with unwashed hands.
  • Avoid close contact, especially with those who are sick. Put distance between yourself and other people if COVID-19 is confirmed to be spreading in your community. The CDC recommends staying at least 6 feet away from other people who may be coughing or sneezing.
  • Don’t forget that allergy season is upon us and that not everyone who is sneezing will have coronavirus.
  • Stay at home if you’re sick, except to get medical care. What to do if you’re sick.
  • If you are sick, call your doctor’s office before going in. There may be specific protocols and steps for you to take before you go to your doctor’s office.
  • Cover coughs and sneezes. Cover your mouth and nose with a tissue when you cough or sneeze. Alternatively, you can use the inside of your elbow to cover your sneezes and coughs, but not your hands. Throw used tissues in the trash. Wash your hands for at least 20 seconds with soap & water or 60% alcohol sanitizer after coughing or sneezing. (cont. on back)
  • Wear a facemask if you are sick. You should wear a facemask when you are around other people, especially if you are going to see a healthcare provider.
  • A facemask will not protect you from contracting COVID-19 coronavirus. Facemasks are in short supply and are now being allocated only to medical professionals.
  • Clean and disinfect frequently touched surfaces on a daily basis (or more, depending on use). This includes tables, doorknobs, light switches, countertops, handles, desks, phones, keyboards, toilets, faucets, and sinks.
  • If surfaces are visibly dirty, clean them. Use detergent or soap & water prior to disinfection.

If you have any questions or concerns, please send us an email or give us a call. We’re here for you!