The Ultimate Mobility Scooter FAQ

What is a mobility scooter?

A mobility scooter is a 3- or 4-wheel scooter powered by an electric motor.

What are mobility scooters used for?

Mobility scooters are most commonly used by those with limited motor skills during longer trips. Common places mobility scooters are used include shopping or grocery store trips, outdoor events, conventions, graduations & other ceremonies, and vacations (among others).

What mobility scooters does Medicare cover?

If you qualify for a medically necessary scooter through Medicare Part B, you can bill a mobility scooter through a certified Medicare DME Supplier. The type(s) of scooter covered is dependent on what model the vendor carries as a billable unit.

To find a Medicare retailer near you, give Medicare a call or ask your local medical equipment store if they bill.

How do I get a free mobility scooter?

Most scooters covered by Medicare require 20% of their approved amount to be paid (after your yearly Part B deductible). Totally free scooters don’t really exist outside of private insurance.

If you are in a situation that requires a cheap or free scooter immediately, try calling a local church, VFW, or hospital to see if they have any options.

How do I start a mobility scooter without a key?

If you can’t find your mobility scooter key, there are a few steps you can take.

  • Call the vendor. If you bought your mobility scooter from a local brick and mortar, you are in luck—scooter keys are the same for the vast majority of models.
  • Call the manufacturer. If you can’t get in touch with your vendor, call the manufacturer. They should be able to send a replacement key in short order. Be sure to ask them about charges/your warranty before they send it!
  • Put the scooter in neutral. If you can’t find the key and you just need to move your mobility scooter, find the neutral gear shift (usually under the seat). The scooter can be manually pushed in neutral gear.

How do I build a mobility scooter?

Before reading this section, see if you can find the scooter manual. Most manufacturers have detailed instruction on how to build and take apart any transportable model in the manual.

If you can’t find your scooter manual, follow the links below, find your model and click the manual.

If you have a scooter manufactured by a different company, call your vendor or the manufacturer for more information. If you have an older scooter and can’t reach a manufacturer or vendor, call a local medical equipment vendor.

How much does it cost to rent a mobility scooter?

Rental price all depends on the vendor. Typical prices range from $25-50$/per day, $100-$200/per week, and $400-$500/per month.

How do I fix a mobility scooter?

We don’t recommend fixing anything on mobility scooters. There are many moving parts and messing up one thing can lead to more problems.

Call your vendor or manufacturer to find a local certified repair technician.

How far can you go on a mobility scooter?

Mobility scooter distance all depends on the model and driving conditions. Most manufacturers won’t give exact mileage, as driving uphill for extended periods will quickly drain batteries.

A majority of modern scooters get between 8-10 miles per charge. The larger the battery, the longer the ride is a good general guideline for smaller scooters. The largest scooters (models that don’t come apart) may bend or break this rule, as they are much heavier than regular scooters.

What is the best mobility scooter?

This question is best answered by you! Find a local medical equipment showroom and try out every scooter you can. Comfort, handling, price, and warranties are all things to keep in mind before you buy.

What is the best outdoor mobility scooter?

Another question that you will be able to answer best. 4-wheel scooters are better suited for outdoor travel, however, as they have more stability for uneven terrain.

Where can I sell my mobility scooter?

Read this article that details the most common options for selling or donating old medical equipment.

How much does a mobility scooter cost?

Prices range from $500 (short-distance, low battery models) to $10,000 (custom scooters). The most commonly used scooters fall in the $800-$1500 range. For these common models, an extra couple hundred dollars usually upgrades speed, battery size, wheel size, and shocks, among other features.

How long do mobility scooter batteries last?

Typical mobility scooter batteries last 8-15 hours (with some models falling outside either side). Refer to your manual or call your vendor to find out the estimated battery life for your scooter.

Where can I buy a mobility scooter?

Call a local medical store or hospital for information in your area.

Search engines like Google or Bing are also great resources. Search “medical equipment store near me” for the closest locations.

How do I transport a mobility scooter?

If you can’t break your scooter down into transportable pieces, you may have to rent a larger car or get a lift installed on your current car. Calling your scooter manufacturer is a good bet to find someone that knows about transporting large scooters and other available options.

What is the top speed of a mobility scooter?

3-5mph is the typical mobility scooter top speed. Larger scooters meant for outdoors can close in at 10-15mph, but these are specialty models.

How do I charge a mobility scooter?

Most mobility scooters come with a charger—one end plugs into the scooter (most commonly into a slot on the battery) and the other goes into an outlet.

If your scooter charging port is not located by the battery, check around the steering column, the control area, the back of the scooter or under the seat.

If you still can’t find it, call your vendor or the manufacturer for more information.

What is the lightest mobility Scooter?

A common question that is hard to answer. Before you buy or rent ‘the lightest’ mobility scooter, make sure you are getting a model that has all the features you need. A few extra pounds can add hours to battery life.

Mobility Scooters at Oswald’s

If you need to try scooters in person, stop by our Medical Equipment Showroom any time. We’re open 7 days a week and have dozens of mobility scooters on the floor.

Our trained, manufacturer-certified staff will show you everything you need to know about the models you are interested in.

If you have any questions, don’t hesitate to give us a call or send us an email.

If you need mobility scooter repairs, we can help with that too!

Written by Wil Anderson

Wil has been working for Oswald's since 1994. A 6th generation member of the Wickel-Oswald-Kester-Anderson family, Wil focuses on web development, inventory, and sales. With over 10 years of experience selling durable and home medical equipment, Wil is an expert on helping people find what they need to use after major surgery or an accident. Wil graduated with a BA in English Literature from Knox College in 2008, minoring in History. A graduate of Naperville North High School in 2004, Wil is a lifelong Naperville resident and is currently a columnist for Positively Naperville.